Privacy And Policy

Privacy Policy

Last Updated: [14/08/2026]

At CRUDUS , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through crudus.in (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Information you provide when contacting our customer support

Device & Technical Information

We may automatically collect certain information about the device you use to access our Website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity and pages visited

  • Approximate location information

  • Cookies and similar technologies

We use this information to improve the performance, security, and functionality of our Website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders

  • Process payments and refunds

  • Provide customer support

  • Communicate with you about your orders

  • Send important service-related notifications

  • Improve our products, Website, and customer experience

  • Prevent fraud, misuse, and unauthorized transactions

  • Personalize your shopping experience

  • Send promotional communications where permitted by applicable law

  • Comply with legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business operations without a lawful basis or your consent where required.

3. Payment Information

Payments made through our Website may be processed by third-party payment providers.

We generally do not directly store your complete credit card, debit card, UPI, or other payment credentials on our servers. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our Website

  • Improve Website performance

  • Provide relevant marketing and advertising

You can modify your browser settings to disable or restrict cookies. However, doing so may affect certain features of the Website.

5. Sharing Your Information

We may share necessary information with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website and hosting providers

  • Technology and analytics providers

  • Customer support services

  • Marketing and advertising service providers

  • Fraud prevention and security providers

These service providers may only receive information necessary to perform their services.

We may also disclose information when required to do so by law, legal process, governmental authorities, or when necessary to protect our rights, customers, Website, or business.

We do not sell your personal information as a standalone product to third parties.

6. Order & Shipping Information

When you place an order, we may share relevant information such as your name, phone number, and shipping address with our logistics and delivery partners so that your order can be delivered successfully.

7. Marketing Communications

With your permission, we may send you information about our products, offers, launches, discounts, and other promotional activities through email, SMS, WhatsApp, or other communication channels.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided or by contacting us at hello@crudus.in.

Please note that you may still receive essential communications relating to your orders, purchases, payments, or account.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide our services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Third-Party Websites

Our Website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing them with your information.

11. Children's Privacy

Our Website is not intended for children who are unable to legally consent to the collection and processing of their personal information.

We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.

If you believe that a child has provided us with personal information improperly, please contact us at hello@crudus.in

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

  • Raise a concern or complaint regarding our handling of your information

To exercise any applicable rights, contact us using the details provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

CRUDUS
Email: hello@crudus.in
Phone: 7907964267
Address: [Business Address]
Website: https://crudus.in/

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

© 2026 CRUDUS. All Rights Reserved.